Privacy Policy

Last Updated: June 1, 2026

BioPeak Performance ("BioPeak," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when:

• Creating an account
• Placing an order
• Contacting customer support
• Subscribing to marketing communications
• Participating in promotions or surveys

This information may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Referring website
• Time spent on pages
• Date and time of visits

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Verify customer eligibility
• Provide customer support
• Send order confirmations and shipping updates
• Prevent fraud and unauthorized transactions
• Improve our website and services
• Analyze website performance
• Respond to inquiries
• Comply with legal obligations
• Send promotional communications when permitted by law

3. Payment Processing

BioPeak does not directly store full payment card information.

Payments are processed through third-party payment providers that maintain their own privacy and security practices.

We encourage you to review the privacy policies of any payment processor used during checkout.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate the website
• Remember user preferences
• Analyze website traffic
• Improve user experience
• Support advertising and marketing efforts

Cookies may collect information such as:

• Device identifiers
• Session information
• Website usage patterns

Most browsers allow you to control cookie settings.

Disabling cookies may affect website functionality.

5. Marketing Communications

If you subscribe to our email or SMS communications, we may send:

• Product announcements
• Promotional offers
• Company updates
• Marketing messages

You may opt out at any time by:

• Clicking the unsubscribe link in emails
• Replying STOP to SMS messages where applicable
• Contacting us directly

6. Sharing Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Service Providers
• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Email and SMS marketing platforms
• Fraud prevention services

These providers receive only the information necessary to perform their services.

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws
• Respond to legal requests
• Enforce our Terms of Service
• Protect our rights, customers, or business

Business Transfers

In the event of:

• Merger
• Acquisition
• Asset sale
• Corporate restructuring

Customer information may be transferred as part of the transaction.

7. Data Security

We implement commercially reasonable security measures designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the information.

9. Children's Privacy

Our website is not directed to individuals under the age of 21.

We do not knowingly collect personal information from individuals under 21 years of age.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Your Privacy Rights

Depending on your state or jurisdiction, you may have rights regarding your personal information, including:

• Accessing your data
• Correcting inaccurate information
• Requesting deletion of personal information
• Requesting information about data collection practices
• Opting out of certain data processing activities

To exercise applicable rights, contact us using the information below.

11. California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

Eligible California residents may request information regarding:

• Categories of personal information collected
• Sources of personal information
• Business purposes for collection
• Categories of third parties receiving information

California residents may also request deletion of eligible personal information, subject to applicable exceptions.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of those third parties.

We encourage users to review third-party privacy policies before providing personal information.

13. International Users

Our website is operated from the United States.

If you access the website from outside the United States, you acknowledge that your information may be transferred to and processed within the United States.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the revised version on our website.

Your continued use of the website after updates are posted constitutes acceptance of those changes.

15. Contact Information

BioPeak Performance

Email: biopeakperformance@gmail.com

For privacy-related questions, requests, or concerns, please contact us at the email address above.

Important Research Disclaimer: BioPeak products are sold strictly for laboratory and research purposes only. Products are not intended for human consumption, medical use, veterinary use, or therapeutic application. Statements on this website have not been evaluated by the U.S. Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.